Privacy policy

Draft for review. This page is a placeholder and has not been reviewed by a lawyer. Replace it with your final policy before launch.

Who we are

Jetback Ltd, 5 Merchant Square, London W2 1AY, United Kingdom ("Jetback", "we"). Contact: hello@jetback.it.

Data we collect on this website

• Details you send through the contact form: name, email, company, size and message.
• Basic technical logs kept by our hosting provider.

Data processed in the Jetback app

Hotels use Jetback to process guest details (such as name, contact details and stay dates) to return lost items. For that data the hotel is the controller and Jetback acts as processor. Payments are handled by Stripe; we don't store full card details.

Why we use it and legal basis

[To be completed]

How long we keep it

[To be completed]

Your rights

Under UK GDPR and EU GDPR you can ask to access, correct, delete or export your data, and object to or restrict processing. You can also complain to the ICO (UK) or your local authority.